Integrates with most EMR/EHRs

The all-in-one AI powered platform for healthcare practices

Answer every call, text patients, book visits, collect intake forms and payments, and get more reviews, all connected to your EHR. Built for medical, dental, aesthetic and therapy practices.

Used by

  • Sculpt Cosmetic Surgery
  • Cherry Creek Oral Surgery
  • Dermatology Institute of Detroit
  • Specialized Plastic Surgery
  • Total HealthcareMD
  • Aesthetic Surgical Associates
  • Inner Balance Counseling
  • Premier Plastic Surgery
  • Foot HealthCare Associates
  • Below the Belt
  • Ortho-Rejuv
Platform

Run your practice with one system

Product

Let AI take busywork off your plate

Riverbend Family Care
Booked by AI
Written straight into your EHR calendar
with Dr. Sarah PatelFamily Medicine
Thursday, April 13 · 2:15 PM
480 Riverbend Dr, Austin, TX 78730
Reschedule your appointment
ConfirmCancel
Riverbend Family CareAI · 11:02 AM
Good news, Dana. A 2:15 PM spot just opened tomorrow with Dr. Patel. Want it?
Yes please!
You're booked for tomorrow at 2:15 PM. I've taken you off the waitlist.
Text message
Riverbend Family Care
Recalls · AI outreach today
AI texts every patient who is due and books the ones who reply
Priya N.6-month check-up dueBooked
Tom W.Annual physical overdueTexted
Lena K.Follow-up after labsBooked
Omar S.Asked to call back FridayFriday
Riverbend Family CareAI · 2:41 PM
Hi, do you have anything this week for a sore throat?
I can help with that. Dr. Reyes has Wednesday at 10:30 AM or Thursday at 4:00 PM. Which works?
Wednesday is perfect.
You're booked for Wednesday at 10:30 AM. I'm texting you the intake form now.
Riverbend Family CareToday 9:41 AM
Sorry we missed your call! This is the front desk at Riverbend Family Care. How can we help?
Hi, I'd like to book a check-up this week.
We have Thursday 2:15 PM with Dr. Patel. Grab it here:
kloudmd.co/book
Booked, thank you!
You're all set. Your intake form and a reminder are on their way. 🎉
Text message
Riverbend Family CareYesterday 8:52 PM
We're closed right now, but I can help. What do you need?
My son has an ear infection, any morning slots?
Yes, tomorrow 9:20 AM with Nina Okafor, NP. Want it?
Please book it.
Done. You'll get a confirmation and directions shortly.
Text message
Riverbend Family CareAI · 9:12 AM
Hi! Do I need to fast before my blood work Thursday?
Yes. Nothing to eat for 8 to 12 hours before. Water is fine, and you can take your usual meds.
Got it. Can I come at 7:30 instead of 9?
Done. You're now at 7:30 AM Thursday.
Text message
Riverbend Family CareAI · 8:00 AM
Hi Ella, see you Thursday at 2:15 PM with Dr. Patel. Does that still work?
Something came up. Could I do Friday morning?
Friday at 10:30 AM is open with Dr. Patel. Want me to move you?
Yes, thanks
Moved to Friday at 10:30 AM. Your Thursday slot is open for someone else.
Text message
Riverbend Family Care
New Google review
⭐⭐⭐⭐⭐ “Nina was so patient with my son. In and out in 30 minutes.”
Reply drafted by AI
Thank you! We’ll pass this on to Nina. We hope your son is feeling better, and we’re glad the visit was quick.
Post replyEdit
Riverbend Family Care
Insurance checked by AI
Verified with the payer before Thursday’s visit
Looks right
Riverbend Family CareAI · 6:48 PM
Do you take Aetna?
Yes, we're in network with Aetna. Want me to find you a time? I'll check your coverage before the visit.
Yes, next week if possible
Dr. Patel has Tuesday at 9:00 AM. Shall I book it?
Text message
Riverbend Family CareAI · 2:40 PM
Hi Marcus, we missed you at 2:15 today. No problem. Want to pick a new time?
Sorry, got stuck at work. Tomorrow?
Tomorrow at 4:00 PM is open with Dr. Patel. Booked you in. See you then!
Text message
Riverbend Family Care
AI follow-up · this week
AI checks back in until they book or say no
Grace K.Asked about pricing 3 weeks agoBooked
Javier R.Website form, never bookedReplied
Sam D.Missed call last monthBooked
Ana P.Opened text, no reply yetDay 3
Solutions

Calls and texts answered by AI

Over-voice

Never miss another patient. An always-on AI receptionist ready to answer and make calls around the clock.

Real call: new-patient booking
Answered & booked by KloudMD's AI · personal info beeped
3:31

Over-text

Immediately respond to text requests or
missed calls with full AI text conversations.

Hi Dr. Jack, can I come in for my acid reflux?
Sure, we can help with that.
Please choose a time slot:
10:00 AM 2:00 PM 4:30 PM
✓  Apr 13, 2:00 PM confirmed
SCHEDULING

Scheduling powered by KloudMD

Build your perfect patient journey

Create custom AI-powered workflows that guide every patient from first call to follow-up — no coding, no guesswork. Design the exact experience you want your patients to have, and let AI handle the rest.

  • Website inquiry
  • Missed call answered
  • Appointment booked
  • Instant text confirmation
  • Insurance verified
  • Intake forms sent
  • Appointment reminder
  • Patient checked in
  • Payment collected
  • Post-visit follow-up
integration

Works with your EMR

dr chrono logo
ModMed logo
SimplePractice logo
zenoti logo
MINDBODY logo
Boulevard logo
Aesthetic Record logo
Athenahealth logo
integration

One platform. Every device.

Run your entire front office — from your desk phone to your pocket. KloudMD works seamlessly across desktop, mobile, and desk phone so your team stays connected and every interaction is intelligent.

Smart Desk Phone

Elevate your reception with enterprise VoIP and instant AI call handling.

Smart desk phone with dark blue handset displaying contact menu on attached tablet screen

Native Mobile App

Manage your practice, track metrics, and connect with patients from anywhere.

Mobile app screen showing patient Hi Dr Jones with call, messages, and voicemail options plus a donut chart displaying 283 total calls with 166 answered, 82 missed, and 45 voicemail

Web Dashboard

Your central command center for complete scheduling and patient management.

Web dashboard showing patient list on left side and messaging conversation with Acme Co. on right
api access

Any system. One API.

Everything KloudMD does is available over a documented REST API — appointments, patients, calls, transcripts and forms. Post a booking from your own site or intake tool and KloudMD validates it, matches the patient, and syncs it straight into your EMR.

POST /v1/appointments
{
  "patient": {
    "first_name": "Dana",
    "last_name":  "Reyes",
    "dob":        "1988-04-12",
    "phone":      "+1 312 555 0148"
  },
  "appointment": {
    "provider":   "Dr. Patel",
    "location":   "Lincoln Park",
    "service":    "New patient consult",
    "starts_at":  "2026-08-14T15:30:00-05:00",
    "minutes":    45
  },
  "source": "website_widget"
}
KloudMD
Validated, patient matched,
routed to the right calendar
Your EMR / EHR Fri, Aug 14
2:00 PMM. Okafor Follow-up
2:45 PMJ. Alvarez Recheck
3:30 PMD. Reyes New patient consult✓
4:15 PMS. Whitfield Post-op
security

Enterprise-grade compliance and security

Compliance and security best hospitals already trust

ISO 27001

Information security controls for EHR systems with real-time monitoring

SOC 2 Type II

Continuous monitoring and automated evidence collection for audits

HIPAA

Compliance via encryption, access controls, and audit logging

PDL

Comprehensive data governance for personal data law compliance

GDPR

Automated data mapping, consent management, and data subject requests

PIPEDA

Automated privacy assessments and consent tracking for Canadian requirements

TESTIMONIALS

Trusted by doctors. Proven by results.