Privacy Policy
Effective Date: March, 20th 2023
R&J Technologies (DBA KloudMD) (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our HIPAA-compliant practice management software (the “Software”) and related services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.Information We Collect
We collect the following types of information:
a. Business Information: When you sign up for our Services, we collect information about your business, such as your company name, address, and contact information.
b. User Information: When you create an account, we collect your name, email address, and other contact information. We also collect your login credentials, such as your username and password.
c. Usage Information: We automatically collect information about your interactions with our Services, such as the features you use, the pages you visit, and the date and time of your access.
d. Technical Information: We collect technical information about your device and internet connection, such as your IP address, browser type, operating system, and other relevant details.
How we use your information
We use your information for the following purposes:
a. To provide and maintain our Services, including ensuring the proper functioning of our Software and improving its features.
b. To communicate with you, such as sending you notifications, responding to your inquiries, and providing technical support.
c. To maintain the security and integrity of our Services, including preventing unauthorized access and protecting your information from loss, theft, or misuse.
d. To comply with legal obligations, such as responding to law enforcement requests and court orders.
Data Retention
How We Protect Your Information
Third-Party Vendors
No Sharing of Your Information
HIPAA Compliance
We are committed to maintaining the highest standards of privacy and security in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Our Services have been designed to comply with HIPAA’s Privacy, Security, and Breach Notification Rules.
a. Protected Health Information (PHI): In the course of providing our Services, we may have access to, process, or store Protected Health Information (PHI) on behalf of our customers. We strictly follow HIPAA requirements to protect the privacy and security of PHI.
b. Business Associate Agreement (BAA): We are willing to enter into a Business Associate Agreement (BAA) with customers who are considered Covered Entities under HIPAA. The BAA outlines our responsibilities and obligations related to the use, disclosure, and safeguarding of PHI.
c. Security Measures: We implement robust technical, administrative, and physical safeguards to protect PHI from unauthorized access, use, or disclosure. These measures include encryption of data at rest and in transit, strict access controls, regular security assessments, employee training, and incident response plans.
d. Data Breach Notifications: In the unlikely event of a data breach involving PHI, we will notify affected customers promptly and take appropriate measures to mitigate the impact of the breach, as required by HIPAA.
Children’s Privacy
International Data Transfers
Your Rights and Choices
California Privacy Rights
Changes to This Privacy Policy
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
R&J Technologies (DBA KloudMD)
Email: [email protected]
Last Updated: March, 20th 2023
