✦  eFax

HIPAA-Compliant Online Fax

Referrals, records and lab results still come by fax. KloudMD gives your practice a fax number with no machine. AI reads every incoming fax and files it on the right patient.

  • Keep your current fax number, or get a new one
  • Send and receive from the dashboard or the mobile app
  • HIPAA compliant, with a signed BAA

How online fax works in KloudMD

1

A fax arrives on your number

It shows up in KloudMD as a PDF, next to your texts, calls and email. Nothing prints, and nothing waits in a paper tray.

2

AI reads it

Typed or scanned, the AI reads the cover sheet and pages. It finds the patient, the kind of document and who sent it.

3

It is filed on the right patient

The fax is saved on that patient’s record with a one-line summary. When the AI is not sure, the fax waits for your team to pick the patient. It never guesses.

Everything your fax machine did, without the machine

One fax line for the whole practice, inside the same system your team already works in all day.

Your own fax number

Pick a new fax number, or keep the one on your letterhead. We move your existing number over for you.

Incoming faxes as PDFs

Every fax lands in the KloudMD inbox as a PDF anyone on the team can open or download. No toner, no paper jams.

Matched to the patient

Referrals, records, prior authorizations, prescriptions and lab results are filed on the right patient, with a short summary of what came in.

Send from anywhere

Fax from the web dashboard or from the KloudMD app on iPhone and Android. Attach several PDFs and they go out as one fax.

Results close the loop

Fax an imaging, referral or lab order to a facility. When the report comes back by fax, it is matched to that order and the patient.

Every fax in one list

Sent and received faxes in one list with their delivery status. Archive what is done so the list only shows what still needs a look.

Why it is HIPAA compliant

A fax machine in a shared hallway is a privacy risk. KloudMD fax lives in the same HIPAA-compliant platform as the rest of your patient data.

Signed BAA

We sign a Business Associate Agreement with your practice before any patient data comes in.

Encrypted, never on a printer

Faxes are stored encrypted and open behind your team’s login, not on a tray anyone walking by can read.

Access by role

Choose who on your team can see and send faxes. Everyone else never sees them.

Delivery status on every fax

Each sent fax keeps its recipient, time and delivery status, so you know it arrived without calling to check.

What you get

  • A HIPAA-compliant fax number for your practice
  • Keep your existing fax number when you switch
  • Incoming faxes in the same inbox as texts, calls and email
  • AI that files each fax on the right patient
  • Send several PDFs as one fax
  • Fax from the dashboard or the mobile app
  • Faxed results matched to your open orders
  • Signed BAA, encrypted storage, role-based access

Common questions

Is KloudMD online fax HIPAA compliant?

Yes. Faxes are stored encrypted inside the same HIPAA-compliant platform as your patient data, only staff with access can open them, and we sign a BAA with your practice.

Can we keep our current fax number?

Yes. We move your existing fax number into KloudMD for you, and your current service keeps working until the move is done. You can also start with a new number right away.

Do we still need a fax machine?

No. Faxes arrive in KloudMD as PDFs and you send them from the dashboard or the mobile app. No machine, phone line or paper needed.

How does a fax get filed on the right patient?

The AI reads the fax, including scanned pages, finds the patient’s name and date of birth and matches them to your patient list. When it is not sure, the fax stays in the inbox for your team to assign with one click.

Can we send more than one document in a fax?

Yes. Attach several PDFs and KloudMD sends them as one fax. Large files work too.

See it on your own practice

15 minutes, your real workflows, no pressure.

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