The AI Deskphone

Enterprise VoIP hardware with a built-in AI receptionist. Your desk phone answers calls, books appointments, and handles patient inquiries – even when your staff can’t.

KloudMD AI deskphone
Our front desk used to spend half the day on the phone. Now the deskphone answers what we can’t, books it straight into our schedule, and nothing slips through — we stopped losing patients to voicemail.
Office Manager Family Medicine Practice
integration

Upload Calls to Your Charts

Recordings, transcripts, and call details are filed to the right patient automatically — in the EMR you already use.

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This week’s calls
412calls
  • Answered by staff281 calls · 68%
  • Picked up by AI111 calls · 27%
  • Missed20 calls · 5%
Missed calls don’t pile up — the AI picks up what your staff can’t.
✦  call analytics

Track missed calls

See exactly what’s happening on your phones — how many calls were answered, how many the AI caught, and the few that got away.

  • Answered vs. missed, per day and per line
  • Every missed call listed with the caller and a callback link
  • See how many bookings the AI recovered for you
✦  call routing

Every call, answered your way

Your staff ring first. If nobody can pick up, the AI answers and books the appointment. We set it all up for you.

  • Rings several staff at once — first to answer takes the call
  • Missed, busy, or after hours? The AI picks up — not voicemail
  • Our team configures it and changes it anytime
📞
Patient callsYour staff phones ring first
AI
Nobody free? AI picks upBusy, missed, and after-hours calls
Appointment bookedConfirmation texted to the patient
✦  features

Everything your front desk phone should do

When your team is busy, AI picks up

No hold music, no voicemail. The moment a call would be missed, the built-in AI receptionist answers and helps the patient like a member of your staff.

  • Answers missed, busy, and overflow calls instantly
  • Checks your real schedule and books an open slot
  • Texts the patient a confirmation automatically
  • Recording + transcript saved to the patient’s profile

Every call, tracked and transcribed

No more “who called about what?” Every conversation is recorded, transcribed, and attached to the right patient.

  • Automatic recording on every line
  • Searchable transcripts
  • Logged to the patient’s chart — not a shared inbox

Booked straight into the EHR you already use

Appointments made on a call land directly in your schedule — no retyping, no double-booking.

  • Real-time availability from your EMR
  • Works with most major EMR/EHRs
  • Confirmations and reminders handled automatically

Nights, weekends, and lunch — covered

Your phones keep working when your office doesn’t. The AI answers after hours so patients book instead of hanging up.

  • After-hours answering with real booking
  • Lunch and meeting coverage
  • Urgent calls routed per your instructions

One phone system across every location

All your offices on the same system, with calls answered anywhere — including from home.

  • Shared lines and ring groups across locations
  • Staff can answer from any desk or remotely
  • One bill, one dashboard, unified call history

Enterprise-grade hardware, plug-and-play setup

HD touchscreen deskphones that arrive pre-configured — plug them in and you’re live. No technician needed.

  • HD audio and touchscreen display
  • Pre-configured before it ships
  • $12/mo per phone
multilocation & remote

One phone system across every location.

Telephone icon in center circle surrounded by concentric rings with four location pin icons
Telephone icon surrounded by location pins on concentric circles representing telemedicine connectivity

Your phone system should do more than ring.