Automatic text and email reminders tied to the live EHR appointment — not a second list your staff has to keep honest.
Get startedPatients confirm with one tap — the appointment status updates instantly, so your morning huddle sees a real schedule.
Reminders at booking, the day before, and the morning of — tuned to your practice and your patients.
Patients who cannot make it are prompted to reschedule on the spot, so the slot gets refilled instead of wasted.
Most EHRs can fire a one-way “see you tomorrow.” Patients who cannot come do not get a way to move. Patients who reply “running late” go nowhere. Add a third-party tool on top and people get two texts and start ignoring both.
KloudMD reminders follow the appointment. If it moves in the EHR, the sequence moves. Replies land in the team inbox, not a dead-end short code. Patients who need a new time see real openings.
At booking: confirmation plus any intake forms. Day before: confirm or reschedule. Morning of: last chance to free the slot. After a no-show: a rebook path, not a scolding. Quiet hours are respected. Text, email, or both.
Front desk, website, or the AI receptionist — the reminder sequence starts automatically.
Confirm, reschedule, or ask a question — replies land in your team inbox, not a dead end.
Confirmations, cancellations, and reschedules sync back so the calendar always tells the truth.
No. We configure around what the EHR already does. Most practices either switch fully to KloudMD or keep the EHR blast and use KloudMD for two-way confirm and reschedule.
Yes. The path shows real open slots from the same schedule as online booking.
It opens in the shared inbox. If AI texting is on, routine questions get answered.
Yes. They are attached to the synced appointment, not to a spreadsheet.
