✦  Call Intelligence

Every call, recorded, transcribed, understood

Recordings and transcripts filed to the patient chart, with AI that surfaces what each call was about and what needs follow-up.

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Automatic transcription

Every call becomes a searchable transcript — find "did we quote her the implant price?" in seconds.

Filed to the chart

Recordings and transcripts attach to the right patient automatically, not a shared drive.

Follow-up detection

AI flags calls that ended with a promise — a callback, a booking, a records request — so nothing is dropped.

How it works

1

The call happens

Any line, any location, answered by staff or by the AI receptionist.

2

AI processes it

Recording, transcript, patient match, and a summary of what was discussed.

3

Your team sees what matters

Follow-ups become tasks; the rest is on the chart if you ever need it.

What you get

  • Recording on every line and location
  • Searchable transcripts across all calls
  • Automatic patient matching
  • AI call summaries and follow-up flags
  • Dispute-proof record of what was said
  • Front-desk coaching gold — hear real calls, fix real scripts

Common questions

Is recording patient calls legal?

Yes, with proper notice — we help you configure the announcement per your state's consent rules.

How is this different from my phone system's recording?

Generic VoIP recording gives you a folder of MP3s. Call intelligence gives you transcripts, patient matching, summaries, and follow-up flags on the chart — the recording becomes usable.

Can I search old calls?

Yes — transcripts are searchable by patient, keyword, or date. The "who said what" argument ends.

See it on your own practice

15 minutes, your real workflows, no pressure.

Book a Demo