✦  Reviews

Patient review softwarethat asks at the right moment

Automatic post-visit texts that send happy patients to your Google profile — tracked by provider and location.

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Perfect timing

The request goes out right after the visit, when goodwill is highest — automatically, every time.

One-tap flow

A single text with a direct Google link. Leaving a review takes under a minute.

Watch your rating climb

New reviews, average rating, and volume trends — per provider and per location.

Why “remember to ask” does not work

Goodwill peaks on the way to the car, not two weeks later in a newsletter. If the request depends on a front-desk script, it happens on slow Tuesdays and disappears on busy ones.

KloudMD queues a review request when the visit is completed. One text. A direct link to Google. Frequency caps so you are not pestering the same person after every laser. We do not gate reviews. Asking only the 5-star patients violates Google’s rules and is not how this is built.

KloudMD dashboard with Google reviews and lead volume

How this ties to local search

Review recency, quantity, and rating are major Google Business Profile ranking factors. A steady stream of real reviews is one of the few marketing motions a practice can run without buying more clicks. Replies can be drafted by review-reply AI.

How it works

1

Visit completes

The checked-out patient is queued for a review request — no staff action needed.

2

Patient gets one text

A short thank-you with a direct link to your Google profile.

3

Your profile grows

More reviews, better local ranking, more new-patient calls.

KloudMD patient conversation after a visit

What you get

  • Direct Google review integration
  • Automatic post-visit triggering
  • Frequency caps so patients are not pestered
  • Respond to reviews from one dashboard
  • Per-provider and per-location tracking
  • Pairs with your Google Business Profile posts

Common questions

Is filtering out negative reviews allowed?

No. Review gating violates Google’s policies and we do not do it. What works: asking every patient consistently.

When do patients get the request?

Right after the visit is marked complete. Timing is configurable.

Can we reply from KloudMD?

Yes. Review-reply AI can draft a HIPAA-aware response in your voice for approval or auto-post by star rating.

Does this help us rank locally?

Fresh, frequent, legitimate Google reviews are one of the strongest local signals a practice has.

See it on your own practice

15 minutes, your real workflows, no pressure.

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