PilotPractice’s voice and text AI answers every call and message, books appointments straight into your EMR, and follows up with patients automatically — more accurate than any solution on the market, and HIPAA-compliant to the core.
Always answering — nights, weekends & lunch
Response time — faster
than a human
Of calls & texts picked up
EHR/PMS systems integrated
Real, unedited calls handled by PilotPractice voice AI in production. Patient details
changed for HIPAA — everything else is exactly how it sounded on the line.
Pulls the live schedule, confirms insurance, books in real time.
Asks your screening questions, captures intent, budget and insurance, then routes the hot leads to your team.
Answers from your live insurance list, offers to verify benefits.
Walks through the urgency protocol, books same-day or routes to on-call.
Real call · real EMR lookup · zero humans in the loop. Want to stump it? Call our live demo line →
The fastest-growing channel in healthcare isn’t the phone — it’s the text thread. PilotPractice holds a real conversation over SMS, answers questions, and writes the appointment straight into your schedule. No app, no portal, no waiting on hold.
Understands free-text the way a great front-desk hire would.
Understands free-text the way a great front-desk hire would.
Understands free-text the way a great front-desk hire would.
Understands free-text the way a great front-desk hire would.
Every missed, after-hours and overflow call is a patient who booked somewhere else. Move the sliders to your numbers.
After-hours, lunch, overflow, and rings that go to voicemail.
First visit or the lifetime value of a new patient.
PilotPractice answers 100% — this is how many convert.
Estimate only, for illustration. Based on your inputs above — actual results vary by specialty, payer mix and call volume.
One AI that picks up every inbound call and text — and proactively calls and texts patients to fill your schedule, recover no-shows and bring people back.
AI reviews charges, flags coding inconsistencies, identifies revenue leaks – unbilled services, undercoded procedures.
…and the full list of systems we officially integrate with
Don’t see your system above? That list is what we integrate with today — but it’s always growing, and there’s a good chance we can connect yours too. Tell us what you run and we’ll confirm.
One-click OAuth or guided setup. PilotPractice reads your providers, services, hours and insurance list automatically.
Port or forward your line and turn on texting — we handle all the telecom. Nothing changes for your patients.
Most practices are answering real calls and texts within 24 hours. You watch it ring.
The AI learns your providers, services, insurance accepted, hours and triage rules automatically — so it speaks your specialty from day one.
of calls & texts answered 24/7
response latency — faster than a human
more booked appointments in 60 days
intent accuracy on common front-desk calls
Every call and text is encrypted, logged and audit-ready. Security isn’t a feature — it’s the foundation.
Full access. Every integration. No credit card. If it doesn’t book you more appointments than it costs, walk away.
