Doximity gives each clinician free calls, video visits, fax and an AI scribe on their own phone. KloudMD runs the practice: the office line on every staff phone, a shared patient inbox, booking into your EHR and Voice AI. They solve different problems, and many practices use both.
Get startedDoximity is a network and toolset for verified US clinicians, used by more than 3 million of them. Its Dialer places calls and video visits from the clinician's own phone while the patient sees the office number. Patients join video from a text link with nothing to download. Members also get a free fax line and Doximity Scribe for visit notes. For one clinician reaching one patient, it is a very good free tool.
It is not built to run the front desk. Dialer is made for calls the clinician places, not for the main line patients call. There is no online booking, no intake forms, no payments and no shared inbox where the team works patient texts together. Accounts are for verified clinicians, and care team access is part of the Enterprise plan.
KloudMD is the desk. The mobile app puts the office line on every staff phone, with calls, two-way texting and video visits from any call. Online booking writes into the EHR, Voice AI answers the line when nobody can, and team chat keeps patient talk off personal phones. Clinicians can keep Doximity for fax, notes and their network.
KloudMD is one platform. Scheduling, inbox, forms, payments, reviews, campaigns, and phones share one patient profile and one calendar.
Website widget, Google booking, waitlist, multi-provider, two-way EMR sync.
One profile per patient. Every call, form, and payment on it. Source tracked to revenue.
SMS, email, web chat, and phone in one thread. Team chat next to it.
Builder, auto-send before the visit, e-sign, saved to the profile.
Deposits at booking, invoices, pay-by-link, payment plans.
Email/SMS campaigns, review asks, ad conversions on booked visits.
No-code automations on booked, cancelled, no-show, missed call, form-in.
VoIP, recordings, call tracking, plus Voice AI if you want the line answered.
Appointments, revenue, missed calls, staff, and which channel actually booked.
Dedicated account manager, monthly meetings, we implement it. Not a help article and a ticket queue.
Booking, inbox, forms, payments, reviews, campaigns, phones. One platform. Not add-on SKUs and a second invoice.
Every module writes to the same profile and the same schedule. Staff do not swivel between four tabs that do not talk.
Doximity is free, self-serve software for individual clinicians, with training and an account manager on its Enterprise plan. KloudMD implements the practice layer and trains the front desk so the doctor is not the help desk.
EHR connection, booking, inbox, forms, phones. You do not get a login and a 40-page help center.
Typical practices are booking and answering on the real number within 24 hours. We stay on the call until it works.
Yours, by name. They know the schedule, the call flow, and the EHR, not a rotating ticket queue that starts from zero.
A standing monthly review: what booked, what leaked, what to change. Not a QBR you have to beg for on an enterprise SKU.
Doximity covers the clinician's own calls, fax and notes. The front office is still a pile of tools. KloudMD is the desk, all-inclusive, next to Doximity if your clinicians keep it.
Scheduling, CRM, inbox, forms, payments, reviews, campaigns, workflows, phones, website. Not a stack of extra SKUs and a second invoice.
Online booking and forms are in the platform. You do not buy another SKU to get the calendar widget.
After-hours is not billed per minute. No overage on a busy Monday for the receptionist layer.
We connect the EHR and stand the desk up. You are not paying a partner to implement a product you already bought.
You are a clinician who needs to call or video a patient from your cell with the office number showing, send a fax or draft a note, and someone else already runs the phones, booking and intake.
The gap is the practice: the main line, patient texts, the schedule, forms, payments and reminders. Your clinicians can keep Doximity for their own calls and notes.
| Doximity | KloudMD | |
|---|---|---|
| What it is | Free app and network for clinicians | Front office platform |
| Who uses it all day | The individual clinician | The front desk and the practice |
| Calls from a cell with office caller ID | Yes, Dialer | Yes, the mobile app |
| The main line patients call | Not the product | Office line, IVR, staff and Voice AI |
| Video visits, no patient download | Yes | Yes, from any call or the schedule |
| Patient texting | No-reply or single-reply texts | Two-way texting in a shared team inbox |
| Online booking / CRM | Not the product | Live EMR sync, pipeline, source |
| Forms / payments | Not the product | Builder, e-sign, deposits, invoices |
| AI scribe | Yes, Doximity Scribe | Yes |
| Price | Free for verified US clinicians; Dialer Pro $24/user/mo | One all-inclusive platform |
| You keep | Doximity for fax, notes and your network | The system you chart in today |
Same list on every compare page. Voice AI is one row under Phones.
| Feature | Doximity | KloudMD |
|---|---|---|
| Online booking widget | No | Yes |
| Two-way EMR / PMS calendar sync | No | Yes, 50+ systems |
| Multi-provider, multi-location | No | Yes |
| Waitlist and last-minute fills | No | Yes |
| Google / Yelp booking | No | Yes |
| Custom booking flows (questions, verify, approve) | No | Yes |
| Recall / due-back campaigns that book | No | Yes, reply can book |
| Feature | Doximity | KloudMD |
|---|---|---|
| Unified patient profile (every call, form, payment) | No | Yes |
| Lead pipeline with stages | No | Yes |
| Lead-source tracking to booked / showed / paid | No | Yes, through revenue |
| Tags, lists, and contact management | No | Yes |
| Patient portal / self-service | No | Yes |
| Document and file storage on the profile | Fax inbox, not a patient profile | Yes |
| Feature | Doximity | KloudMD |
|---|---|---|
| Unified inbox (SMS, email, chat, phone) | No | Yes |
| Two-way SMS | No-reply or single-reply texts | Yes |
| Email on the same thread (Gmail / Outlook) | No | Yes |
| Website chat widget | No | Yes |
| Canned replies and templates | No | Yes |
| Internal team chat | Messaging between Doximity members | Yes |
| Appointment reminders (SMS + email) | Reminder texts from Dialer | Yes |
| Missed-call text-back | No | Yes, can book |
| Feature | Doximity | KloudMD |
|---|---|---|
| Practice VoIP / desk phones | No. Dialer calls from your cell | Yes |
| Call recording and transcription | Calls are not recorded | Yes, on the profile |
| Voicemail-to-text | Sends voicemail to patients | Yes |
| IVR / auto-attendant | No | Yes |
| Call tracking / dynamic numbers | No | Yes |
| Voice AI receptionist | No | Yes, a module, not the product |
| After-hours and overflow coverage | No | Yes |
| Feature | Doximity | KloudMD |
|---|---|---|
| Drag-and-drop form builder | No | Yes |
| Auto-send intake before the visit | No | Yes |
| E-signatures | Sign and date faxes | Yes |
| HIPAA file uploads | No | Yes |
| Medical form templates | No | Yes |
| Feature | Doximity | KloudMD |
|---|---|---|
| Invoices and estimates | No | Yes |
| Deposits at booking | No | Yes |
| Text-to-pay / pay-by-link | No | Yes |
| Payment plans / recurring | No | Yes |
| Card processing logged to the profile | No | Yes |
| Feature | Doximity | KloudMD |
|---|---|---|
| Email and SMS campaigns | No | Yes |
| Automated review requests | No | Yes |
| Review monitoring and reply AI | No | Yes |
| Google / Meta conversions on booked visits | No | Yes, booked / showed / sold |
| AI site / SEO content | No | Yes |
| Website popups and widgets | No | Yes |
| Feature | Doximity | KloudMD |
|---|---|---|
| Visual no-code workflow builder | No | Yes |
| Triggers: booked, cancelled, no-show, missed call, form-in | No | Yes |
| Live dashboards (appointments, revenue, leads) | No | Yes |
| Missed-call analytics | No | Yes |
| Staff productivity reporting | Call log reporting on Enterprise | Yes |
| Feature | Doximity | KloudMD |
|---|---|---|
| AI texting that can book | No | Yes |
| AI follow-up / reactivation | No | Yes |
| Insurance verification AI | No | Yes |
| AI scribe / clinical notes | Yes, Doximity Scribe | Yes |
| Feature | Doximity | KloudMD |
|---|---|---|
| One product, not a bundle of apps | Clinician app: calls, fax, notes, network | Yes, one platform |
| One patient profile for calls, texts, forms, payments, bookings | Not a practice CRM | Yes |
| One inbox for SMS, email, chat, and phone | No | Yes |
| Widget, staff, text, and Voice AI write the same calendar | No | Yes |
| Workflows span booking, inbox, forms, and payments | No | Yes |
| Every channel writes back to the EHR / PMS | EMR integration on Enterprise | Yes, 50+ systems |
| Same lead from ad click → booked → showed → paid | No | Yes |
| No third-party glue to make modules talk | You build the desk around it | Native, no glue required |
| Front desk works one screen | Doximity + EHR + booking + phones | Yes |
| Feature | Doximity | KloudMD |
|---|---|---|
| One bill for the front office | Free for clinicians; not a front-office bill | Yes, one platform |
| Online booking included (not a higher tier) | No | Included |
| Forms / e-sign included | No | Included |
| CRM + pipeline included | No | Included |
| Team inbox + two-way text included | Clinician texts, not the desk | Included |
| Practice phones included | No practice VoIP | Included |
| After-hours answering included (not per-minute) | No | Included, not a minute bucket |
| Deposits / text-to-pay included | No | Included |
| Review requests included | No | Included |
| Email / SMS campaigns included | No | Included |
| Workflows included | No | Included |
| Implementation included | Self-serve; training on Enterprise | Included, we do the work |
| Per-minute or overage billing | Free, Pro and Enterprise tiers | No receptionist overage |
| Still need a second vendor for the desk | Yes, the whole front office | No, this is the desk |
| Feature | Doximity | KloudMD |
|---|---|---|
| Who implements the product | Self-serve | We do it: EHR, booking, inbox, phones |
| Time to go live | Each clinician signs up and verifies | Typically live in under a day |
| Human support vs help-center first | Help center | Humans who know the practice |
| Front-desk training | Clinician training on Enterprise | Yes, we train the desk |
| Dedicated account manager | Enterprise only | Yes, dedicated, by name |
| Monthly account meetings | No | Yes, monthly meetings |
| Direct Slack / Teams with the vendor | No | Yes |
| Priority support / SLA | No | Yes |
| Will build a missing EHR integration | No | Yes, we build it |
| Feature | Doximity | KloudMD |
|---|---|---|
| EHR / PMS integrations | EMR integration on Enterprise | 50+ medical, dental, specialty, wellness |
| HIPAA + BAA | Yes | Yes, BAA included |
| SOC 2 | Ask them | SOC 2 Type II |
| Native mobile app | Yes | Yes |
| Public API | No | Yes |
| Have to migrate the chart to start | No | No |
Providers, services, hours, and the insurance list come from the schedule you already run. No chart migration to go live.
Booking, inbox, forms, payments, reviews, campaigns, phones, Voice AI. Cut over one surface at a time so patients are not double-texted.
Every call, form, booking, and payment lands on the same patient profile. Charting stays where it is until you decide otherwise.
No. Booking, inbox, forms, payments, reviews, and phones go live on top of the system you chart in today. Notes stay where they are.
You do not need it to be one to start. KloudMD is the front office: schedule, CRM, inbox, forms, billing, marketing, automations and phones, connected to 50+ practice systems. Chart in the system you use today.
Yes. Doximity stays useful for each clinician's fax line, Scribe notes and network. KloudMD runs the published practice number, booking, forms, and the team inbox.
Yes. Tap video on any call in the KloudMD app, or Join now on a telehealth appointment. The patient gets a link by text from your office number and joins in the browser with nothing to install.
Doximity Dialer is free for verified US clinicians. Dialer Pro is $24 per user per month and adds group visits and unlimited minutes. Enterprise is priced by quote. KloudMD is one all-inclusive platform for the whole front office, with implementation included.
Yes. Dialer, Scribe and Ask are free for every verified US clinician. Access for the wider care team is part of the Enterprise plan. KloudMD gives every staff member their own login on the office line.
Doximity accounts are for verified clinicians, and care team access is part of its Enterprise plan. In KloudMD every staff member gets their own login on the office line, with their own roles and notification rules.
Dedicated account manager, by name. Monthly meetings on what booked and what leaked. We connect the EHR, configure the desk, and train the staff. Slack or Teams with the team that implemented you. Not a help article and a ticket queue.
Scheduling, CRM, inbox, forms, payments, reviews, campaigns, workflows, and phones are the platform, not add-on SKUs. Implementation, a dedicated account manager, and monthly meetings are included. After-hours is not billed per minute.
15 minutes on your real phone line and inbox, not a pitch about apps.
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