If you searched “SimplePractice alternative,” you probably do not want to move psychotherapy notes. You want booking, follow-up, inbox, and the phones to work. Keep the chart in SimplePractice. Run the rest on KloudMD.
Get startedSimplePractice is the chart and the calendar for a huge share of private-practice therapists. People leave it in their head when price goes up, when online booking feels bolted on, when there is no real CRM, or when the phone still dumps to voicemail. Those are different decisions. Only moving notes requires a data export.
KloudMD is not asking you to migrate the chart. The SimplePractice integration reads live availability and writes bookings back. On top of that calendar you get a pipeline, team inbox, intake, deposits, reminders, reviews, campaigns, and optional Voice AI on the published number. You keep documenting in SimplePractice the way you do today.
If you later want more of the practice to live in one place, that is a separate conversation. It is not the price of admission. Care messaging can stay in SimplePractice.
KloudMD is one platform. Scheduling, inbox, forms, payments, reviews, campaigns, and phones share one patient profile and one calendar.
Website widget, Google booking, waitlist, multi-provider, two-way EMR sync.
One profile per patient. Every call, form, and payment on it. Source tracked to revenue.
SMS, email, web chat, and phone in one thread. Team chat next to it.
Builder, auto-send before the visit, e-sign, saved to the profile.
Deposits at booking, invoices, pay-by-link, payment plans.
Email/SMS campaigns, review asks, ad conversions on booked visits.
No-code automations on booked, cancelled, no-show, missed call, form-in.
VoIP, recordings, call tracking — plus Voice AI if you want the line answered.
Appointments, revenue, missed calls, staff, and which channel actually booked.
Dedicated account manager, monthly meetings, we implement it. Not a help article and a ticket queue.
Booking, inbox, forms, payments, reviews, campaigns, phones — one platform. Not add-on SKUs and a second invoice.
Every module writes to the same profile and the same schedule. Staff do not swivel between four tabs that do not talk.
SimplePractice gives you a help center. KloudMD connects to that calendar, implements booking, inbox, and phones, and trains the desk. The chart stays in SimplePractice.
EHR connection, booking, inbox, forms, phones. You do not get a login and a 40-page help center.
Typical practices are booking and answering on the real number within 24 hours. We stay on the call until it works.
Yours, by name. They know the schedule, the call flow, and the EHR — not a rotating ticket queue that starts from zero.
A standing monthly review: what booked, what leaked, what to change. Not a QBR you have to beg for on an enterprise SKU.
SimplePractice is the chart. The desk — booking UX, CRM, inbox, reviews, phones — is usually four more tools. KloudMD is that desk, included. Notes stay in SP.
Scheduling, CRM, inbox, forms, payments, reviews, campaigns, workflows, phones, website. Not a stack of extra SKUs and a second invoice.
Online booking and forms are in the platform. You do not buy another SKU to get the calendar widget.
After-hours is not billed per minute. No overage on a busy Monday for the receptionist layer.
We connect the EHR and stand the desk up. You are not paying a partner to implement a product you already bought.
Volume is low, you are the receptionist, booking and intake in SP are enough, and you do not want a second system for the desk.
The chart is fine and the rest of the practice is not — website booking, lead follow-up, forms, reviews, campaigns, phones.
| SimplePractice alone | SimplePractice + KloudMD | |
|---|---|---|
| Chart / notes / claims | SimplePractice | Still SimplePractice |
| Online booking | Client portal / basic widget | Custom flows, waitlist, writeback |
| CRM / pipeline / lead source | Client list | Pipeline through booked and showed |
| Team inbox / two-way text | Limited | SMS, email, chat on one profile |
| Forms / payments | SP intake / SP billing | Builder + deposits, invoices, text-to-pay |
| Reviews / campaigns | Limited | Yes |
| Phones / after-hours | You, voicemail, or a TAS | VoIP + optional Voice AI (incl. 988 path) |
| You migrate notes? | — | No |
Same list on every compare page. Voice AI is one row under Phones.
| Feature | SimplePractice | KloudMD |
|---|---|---|
| Online booking widget | Client portal / basic widget | Yes |
| Two-way EMR / PMS calendar sync | It is the calendar | Yes — 50+ systems |
| Multi-provider, multi-location | Yes | Yes |
| Waitlist and last-minute fills | Limited | Yes |
| Google / Yelp booking | No | Yes |
| Custom booking flows (questions, verify, approve) | Limited | Yes |
| Recall / due-back campaigns that book | Limited | Yes — reply can book |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| Unified patient profile (every call, form, payment) | Client file | Yes |
| Lead pipeline with stages | No sales pipeline | Yes |
| Lead-source tracking to booked / showed / paid | No ad-to-revenue | Yes, through revenue |
| Tags, lists, and contact management | Yes | Yes |
| Patient portal / self-service | Yes | Yes |
| Document and file storage on the profile | Yes | Yes |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| Unified inbox (SMS, email, chat, phone) | Limited client messaging | Yes |
| Two-way SMS | Limited | Yes |
| Email on the same thread (Gmail / Outlook) | Limited | Yes |
| Website chat widget | No | Yes |
| Canned replies and templates | No | Yes |
| Internal team chat | No | Yes |
| Appointment reminders (SMS + email) | Yes | Yes |
| Missed-call text-back | No | Yes, can book |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| Practice VoIP / desk phones | No | Yes |
| Call recording and transcription | No | Yes, on the profile |
| Voicemail-to-text | No | Yes |
| IVR / auto-attendant | No | Yes |
| Call tracking / dynamic numbers | No | Yes |
| Voice AI receptionist | No | Yes — module, not the product |
| After-hours and overflow coverage | Voicemail or a TAS | Yes |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| Drag-and-drop form builder | SP intake | Yes |
| Auto-send intake before the visit | Yes | Yes |
| E-signatures | Yes | Yes |
| HIPAA file uploads | SP documents | Yes |
| Medical form templates | No | Yes |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| Invoices and estimates | SP billing / claims | Yes |
| Deposits at booking | Limited | Yes |
| Text-to-pay / pay-by-link | SP payments | Yes |
| Payment plans / recurring | No | Yes |
| Card processing logged to the profile | SP payments | Yes |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| Email and SMS campaigns | No real marketing suite | Yes |
| Automated review requests | Limited | Yes |
| Review monitoring and reply AI | No | Yes |
| Google / Meta conversions on booked visits | No | Yes — booked / showed / sold |
| AI site / SEO content | No | Yes |
| Website popups and widgets | No | Yes |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| Visual no-code workflow builder | Limited | Yes |
| Triggers: booked, cancelled, no-show, missed call, form-in | No | Yes |
| Live dashboards (appointments, revenue, leads) | Practice reports, not ad/revenue | Yes |
| Missed-call analytics | No | Yes |
| Staff productivity reporting | No | Yes |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| AI texting that can book | No | Yes |
| AI follow-up / reactivation | No | Yes |
| Insurance verification AI | No | Yes |
| AI scribe / clinical notes | SP AI notes — not our scribe | Yes |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| One product, not a bundle of apps | The chart is integrated. The desk is not. | Yes — one platform |
| One patient profile for calls, texts, forms, payments, bookings | Client file — not ads, calls, reviews | Yes |
| One inbox for SMS, email, chat, and phone | Limited client messaging | Yes |
| Widget, staff, text, and Voice AI write the same calendar | SP calendar only | Yes |
| Workflows span booking, inbox, forms, and payments | Inside SP | Yes |
| Every channel writes back to the EHR / PMS | It is the EHR | Yes — 50+ systems |
| Same lead from ad click → booked → showed → paid | No | Yes |
| No third-party glue to make modules talk | You glue phones, CRM, reviews | Native — no glue required |
| Front desk works one screen | SP + TAS + widget + review tool | Yes |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| One bill for the front office | EHR bill — desk tools extra | Yes — one platform |
| Online booking included (not a higher tier) | Basic portal widget | Included |
| Forms / e-sign included | SP intake | Included |
| CRM + pipeline included | Client list, not a pipeline | Included |
| Team inbox + two-way text included | Limited | Included |
| Practice phones included | No | Included |
| After-hours answering included (not per-minute) | No | Included — not a minute bucket |
| Deposits / text-to-pay included | SP billing / claims | Included |
| Review requests included | Limited | Included |
| Email / SMS campaigns included | No marketing suite | Included |
| Workflows included | Limited | Included |
| Implementation included | You set up SP | Included — we do the work |
| Per-minute or overage billing | Per-clinician SP pricing | No receptionist overage |
| Still need a second vendor for the desk | Yes — phones, CRM, reviews, campaigns | No — this is the desk |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| Who implements the product | You set up SimplePractice | We do it — EHR, booking, inbox, phones |
| Time to go live | You configure the chart and calendar | Typically live in under a day |
| Human support vs help-center first | Help center + chat | Humans who know the practice |
| Front-desk training | SP University / articles | Yes — we train the desk |
| Dedicated account manager | No dedicated AM | Yes — dedicated, by name |
| Monthly account meetings | No | Yes — monthly meetings |
| Direct Slack / Teams with the vendor | No | Yes |
| Priority support / SLA | No | Yes |
| Will build a missing EHR integration | N/A — it is the EHR | Yes — we build it |
| Feature | SimplePractice | KloudMD |
|---|---|---|
| EHR / PMS integrations | It is the EHR | 50+ medical, dental, specialty, wellness |
| HIPAA + BAA | Yes | Yes, BAA included |
| SOC 2 | Ask them | SOC 2 Type II |
| Native mobile app | Yes | Yes |
| Public API | Limited | Yes |
| Have to migrate the chart to start | No — chart stays in SP | No |
Providers, services, hours, and the insurance list come from the schedule you already run. No chart migration to go live.
Booking, inbox, forms, payments, reviews, campaigns, phones, Voice AI — cut over one surface at a time so patients are not double-texted.
Every call, form, booking, and payment lands on the same patient profile. Charting stays where it is until you decide otherwise.
No. Booking, inbox, forms, payments, reviews, and phones go live on top of the system you chart in today. Notes stay where they are.
For the front office — booking, CRM, inbox, forms, follow-up, phones — yes, that is usually what people mean. For moving the chart off SimplePractice — not what this page is selling, and not required to start.
You do not need it to be one to start. KloudMD is the front office — schedule, CRM, inbox, forms, billing, marketing, automations, phones — connected to 50+ practice systems. Chart in the system you use today.
Yes. Bookings and cancellations land on the SimplePractice calendar with the right provider, service, and duration. Details on the integration page.
If Voice AI is on the line, crisis calls are directed to 988. They are not dumped on an unattended cell.
Dedicated account manager, by name. Monthly meetings on what booked and what leaked. We connect the EHR, configure the desk, and train the staff. Slack or Teams with the team that implemented you. Not a help article and a ticket queue.
Scheduling, CRM, inbox, forms, payments, reviews, campaigns, workflows, and phones are the platform — not add-on SKUs. Implementation, a dedicated account manager, and monthly meetings are included. After-hours is not billed per minute.
15 minutes on your real SimplePractice calendar, booking flow, and inbox.
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