Patient Communication

PhonesAI deskphones that answer and book Unified InboxTexts, calls, eFax, email and DMs in one place Call CenterPhone menus, queues and AI overflow Mobile AppYour office line, anywhere

Scheduling & Intake

SchedulingPatients book themselves, 24/7 RemindersMore on-time appointments Digital FormsNo more paper intake Billing & PaymentsText to pay, wallets, deposits

Practice Operations

Task ManagementHIPAA-compliant tasks, routed automatically Team ChatYour whole team, one place Call IntelligenceEvery call transcribed to the chart Staff ProductivityGive your front desk hours back

Growth & Insights

ReviewsMore 5-star Google reviews Email MarketingCampaigns written for you AnalyticsCalls, bookings, and revenue Patient ExperienceEasy to reach, easy to love

Patient-Facing AI

Voice AIAnswers every call and books AI Texting & ChatSMS and web chat, answered in seconds Medical Answering ServiceAfter-hours and overflow, booked into your EMR

Practice-Facing AI

Review Reply AIEvery review answered in your voice AI Content WriterPages, blogs, and campaigns drafted AI Follow-UpWorks your no-shows and cold leads Insurance AIEligibility checked before the visit

Start here

AI Front DeskHow the agents work together Answering by SpecialtyDental, mental health, podiatry, and 30 moreAI ScribingComing soonAmbient notes in your EHR

✦ Review Reply AI

Every review answered, in your voice

AI drafts a reply to each new Google review — on brand, HIPAA-aware, and waiting for a one-click approval.

How it works

1

A review is posted

We monitor your Google Business Profile continuously.

2

AI drafts the reply

Matched to the rating, the content of the review, and your configured tone.

3

You approve and post

One click — or let five-star reviews post on their own.

New reviews

Scanning…

✦ Reply from your practiceReplied ✓

Google Business Profile0 replied today

What you get

Integrates with your EHR/EMR
Google Business Profile monitoring
Drafts for positive and negative reviews
HIPAA-aware language by default
Auto-post rules by star rating
Instant alerts on low ratings
Response-rate and rating reporting

KloudMD conversation after a visit

Common questions

Can it reply automatically?

Yes, and you choose the rating threshold. Many practices auto-post five-star replies and review anything lower by hand.

What about a bad review?

The draft apologizes, avoids confirming a treatment relationship, and moves the conversation offline — then alerts your team.

Which sites are covered?

Google today, with review requests and monitoring built into the same platform.

Turn reviews into a channel you actually run

15 minutes, your real reviews, no pressure.