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✦  Voice AI

An AI receptionist that answers every call

Picks up on the first ring and books into your EHR — 24/7.

Get started Call a live demo
Live in under a dayHIPAA · BAABooks into your EMR

Call a live demo

Tap a specialty below, or the general line if yours isn’t listed. Patient details changed for HIPAA.

General medical practice

(208) 675-8517 Don’t see your specialty? Start here · tap to call · live now
Specialty lines
Primary Care(208) 675-8517 Podiatry(208) 646-5911 Dentistry(208) 647-4541 Plastic Surgery(208) 647-4735 Mental Health(208) 647-4643 Medspa(208) 646-5930 Dermatology(208) 646-9933

Plugs into the EHR you already run

50+ EHR and practice-management systems. Live schedule, writeback, no rip-and-replace.

at
athenahealthMedical EHR
eC
eClinicalWorksMedical EHR
NG
NextGenMedical EHR
AM
AdvancedMDMedical EHR
dc
drchronoMedical EHR
MM
ModMedSpecialty EHR
Nx
NextechSpecialty EHR
Dx
DentrixDental PMS
OD
Open DentalDental PMS
Dn
DenticonDental PMS
Ey
EyefinityOptometry
Mb
MindbodyWellness
athenahealthAdvancedMDeClinicalWorksNextGendrchronoModMedNextechCompulinkDentrixDentrix AscendDenticonOpen DentalCurve DentalEaglesoftEyefinityMindbodySimplePracticeChiroTouch

See all integrations and request yours →

Hear a real call

Real calls handled by Voice AI. Tap play on any card, or call a live demo line above.

New-patient booking
Pulls the live schedule, checks insurance, and books Friday at 2:00 PM.
3:05
Emergency dental booking
Broke a tooth. AI pulled same-week openings and booked Tuesday at 9 AM.
2:57
“Do you take insurance?”
Reads the live carrier list and flags what’s not in-network.
1:34
Pricing & consult questions
Answers procedure cost and consult fee, then routes the rest to the team.
1:34
Book, then reschedule
Booked a HydraFacial, then moved it when the patient got busy.
3:18
Live production call
Unedited call handled by KloudMD Voice AI. Personal info beeped for HIPAA.
3:31

Want to stump it? Call a live demo line →

SMS & chat

Patients text. Your AI texts back — and books it.

The same agent that answers the phone holds a real conversation over SMS, then writes the appointment into your schedule. No app, no portal, no hold music.

  • Conversational, not canned. Understands free-text the way a great front-desk hire would.
  • Books in your EMR. Reschedules, confirms and cancels against the live calendar.
  • Recovers no-shows. Reminders and one-tap rebooking bring patients back.
  • Same context as the call. Voice and text share the patient thread.
See SMS & chat AI

See how fast it pays for itself

Every missed, after-hours and overflow call is a patient who booked somewhere else. Move the sliders to your numbers.

Your practice

After-hours, lunch, overflow, and rings that go to voicemail.
First visit or the lifetime value of a new patient.
Voice AI answers 100% — this is how many convert.
Revenue you're leaving on the table
$21,800
≈ $262K recovered per year
Pays for itself 43× over
Appointments recovered / mo61
Revenue recovered / mo$21,800
KloudMD cost / mo– $499
Net gain / mo$21,300

Estimate only, for illustration. Actual results vary by specialty, payer mix and call volume.

Start capturing those calls

It doesn't just answer. It reaches out.

One AI that picks up every inbound call and text — and proactively calls and texts patients to fill your schedule, recover no-shows and bring people back.

Inbound — every call & text answered

  • Book, reschedule & cancel in your live schedule
  • Insurance, hours & pre-visit questions
  • Triage by urgency & route to the right place
  • New-patient intake & refill requests
  • Warm-transfer to staff with full context

Outbound — the AI reaches out first

  • Appointment reminders & confirmations
  • No-show & recall win-back campaigns
  • Waitlist fill the moment a slot opens
  • Mass reschedule when a provider is out
  • Post-visit follow-up, reviews & balance reminders

Built for every kind of practice

The AI learns your providers, services, insurance, hours and triage rules — so it speaks your specialty from day one.

Primary Care Dental Dermatology Med Spa & Aesthetics Urgent Care Mental & Behavioral Health OB/GYN Physical Therapy Pediatrics Optometry Chiropractic Plastic Surgery Cardiology Orthopedics

Three steps. We do the work.

1

Connect your EMR

One-click OAuth or guided setup. KloudMD reads your providers, services, hours and insurance list automatically.

2

Forward your number

Port or forward your line and turn on texting — we handle the telecom. Nothing changes for your patients.

3

Go live

Most practices are answering real calls and texts within 24 hours. You watch it ring.

100%of calls & texts answered — 24/7
~400msresponse latency — faster than a human
30–40%more booked appointments in 60 days
99.2%intent accuracy on common front-desk calls

Compliant to the core

Every call and text is encrypted, logged and audit-ready. Security isn't a feature — it's the foundation.

HIPAA Compliant SOC 2 Type II BAA included Full transcripts & recordings

What you get

  • 24/7 answering, including weekends and holidays
  • Real-time availability from your EHR or scheduler
  • Books, reschedules, and cancels appointments
  • Warm transfer and escalation to your staff
  • Full transcript and recording on the patient chart
  • Bilingual conversation and custom greetings

Common questions

Does the AI integrate with my EMR?

Yes. KloudMD integrates with 50+ EHR/EMR and practice-management systems across medical, dental, optometry, veterinary and wellness. If yours isn't listed, there's a good chance we can still connect it. See the full list on Integrations.

Is it HIPAA-compliant?

Yes. Every call and text is encrypted, logged and audit-ready, with a BAA included.

Can it handle texting as well as phone calls?

Yes. The same AI answers inbound calls and holds two-way SMS conversations — booking, reminders, intake and questions. Details on AI Texting & Chat.

How fast can we go live?

Most practices are answering real calls and texts within 24 hours. Connect your EMR, forward your number, and go live.

Will patients know it's an AI?

The agent never pretends to be a person and says so when asked. You control the greeting and how it introduces itself.

What happens if it can't help?

It escalates — transferring to your team during business hours, or taking a detailed message and creating a follow-up task after hours.

How is this different from a live answering service?

A live answering service takes a message and pages on-call. Voice AI answers on the first ring, books into your EHR while the caller is still on the line, and only transfers or pages when your rules say to. See the full comparison: Voice AI vs a medical answering service.

Hear it answer your own phones

15 minutes, your real call flows, no pressure.

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