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✦  Voice AI

An AI receptionist that answers every call

A voice agent that picks up on the first ring, answers questions about your practice, and books appointments straight into your EHR — 24/7, in about 400 milliseconds.

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Answers on the first ring

No hold music, no voicemail, no missed new patient — nights, weekends, and every lunch hour.

Books into your calendar

The agent checks real availability and writes the appointment to your EHR while the patient is still on the line.

Knows your practice

Hours, locations, providers, services, parking, insurance — answered from your own configuration, not guesses.

How it works

1

A call comes in

Overflow, after-hours, or every call — you choose which calls the agent takes.

2

The agent handles it

Natural conversation, sub-second responses, and real tools: availability lookups, booking, message taking.

3

You get the handoff

Transcript, summary, and a transfer or task the moment a call needs a human.

What you get

  • 24/7 answering, including weekends and holidays
  • Real-time availability from your EHR or scheduler
  • Books, reschedules, and cancels appointments
  • Warm transfer and escalation to your staff
  • Full transcript and recording on the patient chart
  • Bilingual conversation and custom greetings

Common questions

Will patients know it's an AI?

The agent never pretends to be a person and says so when asked. You control the greeting and how it introduces itself.

What happens if it can't help?

It escalates — transferring to your team during business hours, or taking a detailed message and creating a follow-up task after hours.

Does it work with our EHR?

It books against the same scheduling layer the rest of KloudMD uses, with 50+ EHR and practice-management integrations.

Hear it answer your own phones

15 minutes, your real call flows, no pressure.

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