Practice Growth
Data, playbooks and scripts for running a healthcare front desk, drawn from the calls, texts and bookings that run through KloudMD.
KloudMD vs Podium for Medical Practices: Feature-by-Feature
Both put texting, phones, reviews and an AI agent on a shared inbox. The differences that matter for a practice are EHR write-back scheduling, an AI…
Practice GrowthPlastic Surgery Practices: Handling Consult Requests That Arrive After Hours
Nearly half of web consult requests land when the desk is closed. Here is when they arrive, what the first reply must do, and a same-hour…
Practice GrowthDental Offices: Reactivating Overdue Hygiene Patients by Text
Practices send 2.4 texts per patient reply and patients text back most at 11am. Here is a three-message hygiene reactivation sequence built on that data, and…
Practice GrowthTherapy Practices: Intake and Scheduling for Clinicians Across Multiple Offices
In SimplePractice the office lives on the appointment, not the clinician. Here is how to map clinicians to offices, run intake, and keep reschedules in sync…
Practice GrowthMed Spas: Booking Consults Online Without Losing Leads
44% of consult requests arrive after hours and 2+ week bookings cancel 12.9% of the time. Here is how to build online consult booking that keeps…
Practice GrowthChiropractic Practices: Filling the Schedule With an AI Receptionist
The three chiropractic call types, what 'done' looks like for each, and how an AI books into on-premise ChiroTouch with no API and no exposed provider…
Practice Growth44% of New-Patient Requests Arrive After Hours: Data From Over 60,000 Web Inquiries
Of over 60,000 new-patient and consultation requests submitted through practice websites, 44% arrived outside business hours. Volume barely drops until 10pm.