Scheduling & No-Shows
Data, playbooks and scripts for running a healthcare front desk, drawn from the calls, texts and bookings that run through KloudMD.
Appointment Reminder Texts: Cadence, Wording, and the No-Show Rate to Expect
Reminded appointments no-show at 2.1% to 2.9% regardless of lead time; cancellations are the variable. Here is the cadence and wording that gets cancellations early enough…
Scheduling & No-ShowsOnline Booking With SimplePractice Across Multiple Offices: The Provider-to-Office Problem
SimplePractice stores the office only on appointments, never on the clinician. Multi-office online booking needs an inferred, practice-confirmed clinician-to-office map.
Scheduling & No-ShowsHow to Offer Online Booking When Your Practice Software Has No API
On-premise Dentrix and ChiroTouch can support real online booking through an in-office connector. The two things vendors skip: no provider hours to read, and per-office ids.
Scheduling & No-ShowsAppointment Cancellation Rates by Booking Lead Time: Data From About 160,000 Online Bookings
Cancellation rate climbs 3.3x between same-day and two-week-out bookings, while the no-show rate stays flat at 2.1% to 2.9%. Data from about 160,000 appointments.